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  • Should I print a receipt to show the tour guide?
    We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.
  • How much does it cost to do a private tour?
    Please contact us to get the latest information on your desired tour. 409-509-6868
  • Are there any extra fees that I will have to pay on top of the listed price?
    The only additional fee is the state mandated sales tax at 8.25%. We do not charge any extra fees or fuel surcharges.
  • What should I wear?
    Wear comfortable and appropriate clothing to fit the season. It is recommended that you wear shoes that are comfortable to stand and walk in.
  • What do I need to bring?
    Not much, besides friends and/or family and a good camera. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water.
  • Are we walking outdoors even though it is rainy or windy?
    If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.
  • Do I have to make a reservation or can I just show up?
    Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
  • What is the refund and cancellation policy?
    Unless otherwise stated, if you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee. If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee. If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.
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